Customer Satisfaction Policy

We want to ensure that you are entirely satisfied with your purchase. We are continually improving the quality of all our resources and welcome any feedback that would help us do so.

If you have technical or sales queries, do not hesitate to contact us, via email at or by this form.

At this time, we are unable to offer refunds for either tangible or intangible products. If you have a concern over the quality of a tangible product (e.g. printed book), please contact us. We will arrange for a full refund or replacement product as is appropriate for the situation.

We do not yet offer tangible products, but will update this page with an exact refund procedure when we do.

If you are not satisfied with the quality of our products, we would love to know. Please contact us.